Information for disabled supporters

Tue 20 Sep 2016
Author: CTFC

Access guide and information on ticketing

Our policy on disabled tickets is based on the levels of  Disability Living Allowance (DLA), or Personal Independence Payment (PIP) equivalent, that the supporter receives as set out by the Government.

 

If you are in receipt of  'Middle Rate' or 'Higher Rate' DLA, or the equivalent PIP, you are entitled to a free ticket for a companion to assist you.

 

Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410000 for information and to book tickets or email tickets@crawleytownfc.com.

 

Tickets for disabled supporters for the AJD Group West Stand and Checkatrade.com East Stand are available on a first-come-first-served basis. Away fans are accommodated in the East Stand where there are 4 wheelchair user spaces. All disabled seating is under cover. 


To look at our admission prices for the 2016-17 season click here. Please note that you pay the price according to your age.

 

The website Disabled Go have produced an excellent access guide to the Stadium which is available here.


We have also produced our own ‘walk through guide’ video, with both audio and BSL commentary, which will be available here soon.


GUIDE TO THE CHECKATRADE STADIUM FOR HOME AND AWAY FANS


Our address: Checkatrade Stadium, Winfield Way, Broadfield, Crawley, West Sussex RH11 9RX. Telephone: 01293 410000. Email: feedback@crawleytownfc.com


OPENING HOURS (Tickets and Club Shop)


Monday-Friday: 9.00am - 4.30pm

Saturday match days: 10am onwards

 

Directions to the Checkatrade Stadium if you are driving

Exit the M23 at the Pease Pottage, junction 11. Take the third exit (brown sign for Stadium) and the ground is on your left at the bottom of Brighton Road, approx 2 mins from the M23 junction. 

There is a car park at the stadium which costs £5 per car. Space is limited as some bays have been sold to regular home supporters.

There are free parking options available that are a just a few minutes walk from the Stadium. For more information click here. Please note that there are no accessible bays at any of these car parks.

 

ACCESSIBLE PARKING

We have 20 parking spaces for disabled supporters, 16 for home fans and four for away fans. Blue badge holders arriving at the stadium get free parking provided they display their badge and are offered on a first come first served basis, otherwise the normal parking charge of £5 applies.

The home accessible bays have been reserved and allocated to disabled season ticket holders, but the rest of the car park’s regular sized bays are available on a first-come-first-served basis. If you wish to reserve one in advance call us on 01293 410000 or email brucetalbot@crawleytownfc.com

There is a designated space where disabled fans can be dropped off, if required, and the driver can then park or return to pick up after the game.

 

ARRIVING BY TRAIN

Crawley Train Station is the closest to the Checkatrade.com Stadium but you can also get there from Three Bridges or Gatwick Airport stations.

There is a taxi rank outside Crawley station, some of which are wheelchair accessible, you will be charged by the mile.

PLUSBUS: You can add the bus travel to your rail ticket for less than the price of paying on the bus. Just ask to add Plusbus when buying you rail ticket to Crawley, Three Bridges or Gatwick. You can find out more about Plusbus by clicking here

Buses from Crawley Rail Station: Cross the road outside the station to Crawley Bus Station. Go to Stop A and catch Fastway 10 to the Checkatrade.com Stadium.

From Three Bridges Rail Station: Follow signs to stop C near the station and catch Fastway 20 to the Checkatrade.com Stadium. 

From Gatwick Airport: From either terminal follow the signs saying 'Local public buses Metrobus'. Catch either Fastway 10 or Fastway 20 southbound in the direction of Broadfield/Bewbush to the Checkatrade.com Stadium.

All Fastway buses are wheelchair accessible.

 

ARRIVING BY BUS

The Checkatrade.com Stadium is easily accessible by bus from all over Crawley and many parts of Sussex and Surrey.  Buses stop right outside the entrance to the car park.

Fastway 10 serves the Checkatrade.com Stadium every 7 minutes and drops you right outside the stadium. There are 12 buses an hour which go past the Stadium so you will never have to wait long for a service. You can upload a timetable here

Fastway 20 (Gatwick South Terminal only) serves the Checkatrade.co.uk every 20 minutes. You can upload a Fastway timetable for routes to the Stadium here

Routes 271 & 273 now provide an hourly direct service from Brighton, stopping near the stadium on the A23.

 

ONCE YOU’VE ARRIVED

Pre-ordered and pre-paid tickets can be picked up from the ticket office at the back of the West Stand.

If you need to purchase a ticket visit the ticket office for all categories of tickets including disabled, where you can use a card to pay, or if paying by cash you can do so at the turnstiles. However please note that disabled/carer tickets are only available from the ticket office.

 

All fans - home and away - are welcome to use the Redz bar, which is situated at the southern end of the ground, at the back of the Structured Communications South Terrace. You can buy a hot snack or rolls as well as drinks.

 

Redz is fully accessible, with a ramped entrance, and has an accessible toilet. Children can come into Redz Bar, if they are accompanied by an adult.

There’s an outside kick-about area that anyone can use.


TICKETS FOR DISABLED FANS

The club’s policy on disabled tickets is based on the levels of Disability Living Allowance (DLA), or Personal Independence Payment (PIP) equivalent, that the supporter receives as set out by the Government.

If you are in receipt of 'Middle Rate' or 'Higher Rate' DLA, or the equivalent PIP, you are entitled to a free ticket for a companion to assist you.

Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410000 for information and to book tickets or email tickets@crawleytownfc.com.

Tickets for disabled supporters for the AJD Group West Stand and Checkatrade.com East Stand are available on a first-come-first-served basis. Away fans are accommodated in the East Stand where there are 4 wheelchair user spaces. All disabled seating is under cover.

To look at our admission prices for the 2016-17 season click here. Please note that you pay the price according to your age.

The website Disabled Go has produced an excellent access guide to the Stadium which is available here.

We are in the process of producing our own ‘walk through guide’ video, with both audio and BSL commentary, which will be available shortly.

 

INSIDE THE GROUND

Home fans can choose to sit in the People's Pension East or West stand or use the Structured Communications South terrace at the southern end of the stadium.

Away fans sit in the segregated section of the East Stand at stand in the KRL North Stand.

All areas of the ground have refreshment outlets for hot food and drinks.

There are accessible toilets in all sections of the ground.

Our staff have disability awareness training and are comfortable dealing with a range of disability related queries.


FURTHER INFORMATION

We have produced a ‘walk through guide’ video, with audio commentary.


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