Disabled Supporter Information
TICKETS FOR DISABLED FANS
The club’s policy on disabled tickets is based on the levels of Disability Living Allowance (DLA), or Personal Independence Payment (PIP) equivalent, that the supporter receives as set out by the Government.
If you are in receipt of 'Middle Rate' or 'Higher Rate' DLA, or the equivalent PIP, you are entitled to a free ticket for a companion to assist you.
Ambulant disabled and wheelchair user tickets cannot be booked online. Please contact the Ticket Office on 01293 410000 for information and to book tickets or email email@example.com.
Tickets for disabled supporters for the AJD Group West Stand and Checkatrade.com East Stand are available on a first-come-first-served basis. Away fans are accommodated in the People's Pensiom East Stand where there are four wheelchair user and carer spaces. All disabled seating is under cover. There are also two wheelchair spaces behind each goal.
You pay the price according to your age with a free carer ticket if applicable. However, if you are a young person who has a West Sussex Compass Card you are entitled to a 50% discount for a ticket to a league game. You must show your Compass Card and ID when you buy your ticket.
INSIDE THE GROUND
Home fans can choose to sit in the East or West Stand or use the Structured Communications Terrace at the southern end of the stadium.
Away fans sit in the segregated section of the East Stand at the northern end of the stadium. If large numbers of away supporters are expected the terrace at that end is also opened.
All areas of the ground have refreshment outlets for hot food and drinks.
There are 11 accessible toilets in all sections of the stadium.
We now offer an Audio Description service to visually impaired fans and have 10 receivers for the use of both home and away fans. If you wish to take advantage of this free service you must first register your details & then reserve a receiver at least 7 days before the match. For more information please email firstname.lastname@example.org
A new walk-through video, with audio, detailing access and facilities for disabled supporters can be viewed here.
The website Disabled Go has produced an excellent access guide to the Stadium which is available here
Our staff have disability awareness training and are comfortable dealing with a range of disability related queries.
If you have any specific queries regarding access to the Checkatrade Stadium, please contact our Disabled Supporters’ Liaison Officer by emailing email@example.com.
We have a Disabled Supporter’s Association (DSA) that welcomes any disabled fan interested in working closely with the club to monitor and improve the facilities for disabled fans.
Barb Robinson (DLO) chairs the group which meets in Redz several times throughout the season. We also have occasional social events.
If you’re interested to find out more, contact Barb on 01293 530314 or email firstname.lastname@example.org