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Club News


26 April 2019

Club News


26 April 2019

Crawley Town are among a total of 63 EFL Clubs have achieved Family Excellence status for their remarkable work in engaging families on matchdays.

The record-breaking number, up from 56 clubs in 2017/18, recognises continuous improvement and best practice in family engagement across the leagues and supports clubs’ efforts to attract and retain young fans of the future.

it is the third year in a row that the club have won the Family Excellence award. Operations Director Kelly Derham said: “We are absolutely thrilled to have made it a hat-trick of awards. It is a testament to the hard work of our full-time and matchday staff that we are able to provide a welcoming environment for supporters, and especially families. We have made some improvements to our facilities this season and we are planning more work in the summer to make our matchday experience even more welcoming.”

Amongst the 63 Clubs, the ‘Gold Award’ given to nine clubs highlights an elite number of clubs that offer an exceptional family matchday experience.

EFL Clubs received two ‘mystery family’ visits throughout the 2018/19 season, with their feedback and reports determining whether each respective Club would achieve ‘Family Excellence’ status.

EFL Chief Executive, Shaun Harvey, said: “It has been fantastic to see the continued dedication and improvement made by EFL Clubs in offering engaging matchday experiences for families. More Clubs than ever before are being recognised for offering true family value and a consistently high level of service and innovation, with the EFL’s long-running Family Excellence Scheme helping to produce positive and impactful change across the League, while driving a real focus on the overall matchday experience.

“I would like to congratulate the Clubs that have achieved Family Excellence status and those that have been awarded Gold status this year. We look forward to continuing our work with Clubs to help drive change and support the continued effort to attract and retain future generations of supporters.”

A full list of EFL Clubs to receive the Family Excellence and Gold status can be found below:

AFC Wimbledon

Aston Villa


Birmingham City

Blackburn Rovers

Bolton Wanderers


Bristol City

Bristol Rovers

Burton Albion

Cambridge United

Carlisle United

Charlton Athletic

Cheltenham Town

Colchester United

Coventry City

Crawley Town

Crewe Alexandra

Derby County

Doncaster Rovers

Exeter City

Forest Green Rovers

Hull City

Ipswich Town

Leeds United

Lincoln City

Luton Town

Mansfield Town



Milton Keynes Dons

Newport County

Northampton Town

Norwich City

Nottingham Forest

Notts County

Oldham Athletic

Oxford United

Peterborough United

Plymouth Argyle

Port Vale


Preston North End

Queens Park Rangers



Rotherham United

Scunthorpe United

Sheffield United

Sheffield Wednesday

Shrewsbury Town

Southend United


Stoke City


Swansea City

Swindon Town

Tranmere Rovers


West Bromwich Albion

Wigan Athletic

Wycombe Wanderers

Yeovil Town

Gold Award Winners: Brentford, Derby County, Doncaster Rovers, Luton Town, Mansfield Town, Middlesbrough, Plymouth Argyle, Scunthorpe United, Swansea City.


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